IT Service Support Manager
Ebury
About this role
The IT Service Support Manager (Malaga, hybrid) will lead global service desk operations to ensure efficient IT support delivery to over 1,900 employees. The role champions ITIL best practices and drives continual service improvement in a cloud-first FinTech environment while reporting to the Director of IT Services. It includes stakeholder engagement, local project implementation, and building high-performing multi-site teams.
Skills
Qualifications
About Ebury
ebury.comEbury is an all‑in‑one global payments and FX platform that helps businesses collect, pay and manage currency risk worldwide. It provides multi‑currency and local accounts (130+ currencies, transactions in 160+ countries), FX risk management with locked rates in 60+ currencies, mass payments and supplier payment finance. Ebury also offers fast business lending/credit lines and API integrations to automate treasury, payouts and reconciliation. The platform is aimed at ambitious companies seeking faster, more certain cross‑border payments and trade finance.
Recent company news
Sharecast.comCenterbridge in talks to buy stake in Ebury - reports
2 days ago
Bloomberg.comYuan Demand in Global Trade Spurs Ebury to Boost China Headcount
Nov 4, 2025
PYMNTS.comEbury Considers Launching UK IPO in Spring 2026
Sep 25, 2025
Finance MagnatesEbury Launches Mobile App for Global Payments and FX Management
Nov 13, 2025
ministryofsport.comAdelaide United Announce Ebury as Official Fintech and Shorts Partner
1 week ago
About Ebury
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$119k – $156k
per year