IT Solutions Technician II

Nextiva(25 days ago)

HybridFull TimeMedior$89,975 - $119,471 (estimated)IT Solutions

About this role

Nextiva is hiring a Desktop Support Specialist to join the IT Solutions team and help ensure end-users have a positive experience with their technology. The role supports the company’s mission to empower businesses by enabling employees with reliable communication tools and resources. It’s a collaborative position within a fast-paced environment focused on improving customer and employee experiences through technology.

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Required Skills

Desktop Support
Troubleshooting
Customer Service
Active Directory
Okta
Intune
Azure
PowerShell
Inventory Management
Training

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.