Transcat
The IT Support Analyst provides Tier 1 technical support for end users and business systems, serving as the first point of contact for IT-related issues and service requests. This role focuses on timely ticket resolution, customer service, and maintaining accurate documentation while troubleshooting user issues and supporting the organization's computing environment. The position requires working in the office five days per week unless hired as a remote employee.
Transcat provides ISO/IEC 17025 accredited calibration & repair services & sells professional electronic test equipment. Order online for Free Shipping!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transcat.