IT Support Engineer IV
ZoomInfo Technologies LLC(1 month ago)
About this role
At ZoomInfo, the role provides comprehensive technical support by applying knowledge and experience to resolve a variety of moderately complex issues. This position also entails mentoring junior staff, conducting fact-finding investigations, and ensuring service quality and timeliness in support delivery.
Required Skills
- Technical Support
- Troubleshooting
- Client Training
- Windows
- MacOS
Qualifications
- Bachelor's degree in IT field or equivalent experience
- 2-5 years of technical support experience
- Technical certifications preferred
About ZoomInfo Technologies LLC
zoominfo.comZoomInfo is an AI-powered Go-To-Market (GTM) intelligence platform that provides comprehensive B2B company and contact data, buying-intent signals, and workflow automation to help teams identify, engage, and close ideal customers. It combines millions of verified contacts and real-time signals (funding, exec moves, intent) with tools like ZoomInfo Copilot and GTM Studio to prioritize accounts, uncover buying committees, and personalize outreach at scale. The platform integrates with major CRMs and sales/marketing tools to automate enrichment and engagement directly in existing workflows. ZoomInfo also offers demos/trials and maintains compliance with data-privacy regulations such as GDPR and CCPA.
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