IT Support Professional for Global Service Desk
MKS Instruments(1 month ago)
About this role
As IT Support for Global Service Desk, you will provide remote support for all IT requirements, incidents, and queries for global internal users. This role involves collaborative work with IT teams to monitor and manage helpdesk tickets, provide technical support, and ensure optimal performance of IT systems.
Required Skills
- Technical Support
- Customer Service
- Troubleshooting
- Ticket Management
- Documentation
Qualifications
- Post Graduate Diploma in Computer Applications
- Diploma in Computer Hardware and Software
About MKS Instruments
mks.comMKS provides instruments, systems, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes.
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