IT Service Support III / Suporte de Serviços de TI III
Fugro(1 month ago)
About this role
The role involves being a resource for the Regional Service Desk in the Americas, with the purpose of assisting and supporting end-users, managing tickets within a global system, overseeing part of the IT infrastructure, account management, and backup operations. Key responsibilities include supporting IT projects, providing user training, creating documentation in English, and ensuring effective communication within the IT structure.
Required Skills
- Service Desk Support
- Ticket Management
- User Training
- IT Infrastructure Management
- Documentation Creation
Qualifications
- Bachelor's Degree in Technology
- Advanced English
- Reside in Macaé or region
About Fugro
fugro.comDiscover Fugro the world leader in Geo-data solutions, empowering sustainable development and enhancing safety. Explore how our expertise supports the transition to a more liveable world.
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