Hogan Lovells

IT Service Desk Analyst

Hogan Lovells

2 months ago
Louisville
Hybrid
Full Time
Medior
0 applicants
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Hogan Lovells
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About this role

The IT Service Desk Analyst at Hogan Lovells is a frontline IT role responsible for providing user support and ensuring timely resolution of technology-related incidents under the direction of the IT Service Desk Manager. The position operates within the firm’s IT organization and requires adherence to information security and service management practices. This role follows a hybrid schedule with primary daytime core hours and supports firm users across locations.

Skills

Qualifications

College Degree or Equivalent3+ Years Technical Support Experience (Preferred)ITIL Certification (Preferred)Microsoft Certifications (Desirable)A+
Hogan Lovells

About Hogan Lovells

hoganlovells.com

N/A

About Hogan Lovells

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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