IT Support Specialist
TaskUs(2 months ago)
About this role
An IT Support Specialist at TaskUs provides assistance and technical support to team members experiencing technical, hardware, or software issues. This role involves responding to user requests, resolving technical problems, and ensuring quality service that leads to high customer satisfaction ratings. The specialist plays a critical part in maintaining IT systems and offering first-level technical support to internal customers.
Required Skills
- Technical Support
- Problem Solving
- System Maintenance
- Customer Service
- Documentation
Qualifications
- Bachelor’s Degree in ECE
- Bachelor’s Degree in Computer Engineering
- Bachelor’s Degree in Computer Science
- Bachelor’s Degree in Information Technology
About TaskUs
taskus.comTaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.
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