Technical Support Analyst
PayJoy(3 days ago)
About this role
The Technical Support Analyst at PayJoy provides assistance to customers by resolving major technical issues, diagnosing problems, and collaborating with engineering teams for product improvements. They play a key role in maintaining product health, supporting team development, and ensuring a positive user experience.
Required Skills
- Log Analysis
- System Diagnostics
- SQL
- Python
- Bash
- ITIL
- Customer Support
- Troubleshooting
- Data Analysis
- Scripting
Qualifications
- Bachelor's in Computer Science
About PayJoy
payjoy.comPayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.
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