IT Support Specialist
Twist Bioscience(18 days ago)
About this role
The Staff IT Support Analyst is an experienced onsite IT professional supporting Twist Bioscience’s South San Francisco site. This role serves a global workforce, supporting both in-office and remote users while contributing to overall IT operations and asset lifecycle. The position is part of the company's Information Technology organization within the biotechnology sector.
Required Skills
- Mac Troubleshooting
- Windows Troubleshooting
- Mobile Devices
- Ticketing Systems
- Incident Management
- Asset Management
- Hardware Support
- Software Support
- Imaging Deployment
- Onboarding
+5 more
Qualifications
- HDI Support Center Analyst Certification
- Desktop Support Technician Certification
- ITIL Foundation Certification
About Twist Bioscience
twistbioscience.comTwist Bioscience is a San Francisco–based synthetic biology company that developed a proprietary silicon‑based DNA synthesis platform to produce high‑quality synthetic DNA at scale. It offers gene synthesis, oligo pools and pooled libraries, NGS target‑enrichment and exome panels, variant libraries, and related synthetic DNA tools. Twist serves research, diagnostics, drug discovery and industrial biotech customers, emphasizing high throughput, accuracy, and scalable manufacturing to accelerate genetic engineering, sequencing, and therapeutic development.