Senior IT Operations Specialist
Graphite(2 months ago)
About this role
The Senior IT Operations Specialist is responsible for managing and optimizing the internal technology environment in a predominantly macOS setting. This role includes supporting SaaS platforms like Google Workspace and Slack, maintaining office networking and AV systems, and leading IT infrastructure projects to enhance productivity. Collaboration with People Operations, Security, and Engineering is essential for effective onboarding and offboarding, while the specialist also focuses on developing scalable IT processes and troubleshooting employee technical issues.
Required Skills
- macOS Management
- SaaS Platforms
- Networking Support
- Onboarding
- IT Processes
- Troubleshooting
- Project Management
- Endpoint Security
- Customer Service
- Communication Skills
+3 more
About Graphite
graphite.devGraphite is a software platform designed to optimize code review processes for teams using GitHub. By leveraging artificial intelligence, Graphite enhances the quality of software development, enabling teams to deliver higher-quality results more efficiently. The platform focuses on streamlining collaboration and improving the review workflow, making it easier for developers to catch defects early and maintain high coding standards.