Junior Customer Service Agent
ITRS
About this role
A Junior Customer Service Agent at a computer software company interacts with customers to address their inquiries and issues. The role involves providing support to ensure customer satisfaction and maintaining positive relationships.
Skills
Qualifications
About ITRS
itrsgroup.comITRS Group is a leading provider of real-time observability solutions tailored specifically for the financial services and regulated industries. Their AI-powered automation helps organizations prevent IT outages before they occur, offering capabilities such as incident identification and remediation, root cause analysis, digital experience monitoring, capacity planning, and ensuring regulatory compliance. Trusted by major investment banks and a wide range of customers, ITRS is committed to delivering innovative technology that meets the demanding needs of critical environments.
About ITRS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ITRS.
Salary
$62k – $84k
per year
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