Junior Quality Assurer, Customer Service Voice
Uphold
About this role
Uphold is seeking a Junior Quality Assurer in Customer Service Voice to monitor and evaluate the quality of customer interactions across various channels, ensuring a high standard of service and compliance, and contributing to continuous improvement efforts.
Skills
About Uphold
uphold.comUphold is a fintech platform and digital-asset trading service that lets users buy, sell, earn, and spend cryptocurrencies, stablecoins, and precious metals. It promotes an “anything-to-anything” trading model that makes converting between a wide range of digital and physical assets simple and immediate. Targeting retail customers (notably in the US), Uphold positions itself as an easy, all-in-one solution for managing and transacting digital assets.
About Uphold
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year