Junior Support Engineer (L1 Support)
n8n
About this role
A Junior Support Engineer (L1 Support) at n8n is responsible for providing top-tier assistance to community and enterprise customers, managing support tickets, and addressing administrative and billing queries. The role requires a foundational knowledge of Javascript and networking concepts, with a focus on cross-team collaboration and continuous self-improvement. This position emphasizes a customer-centric mindset and strong communication skills to ensure timely resolutions and enhance user satisfaction.
Skills
About n8n
n8n.ion8n is an open-source workflow automation platform that enables businesses to connect various applications and services seamlessly. It allows users to create workflows visually, automating tasks without the need for extensive coding knowledge. n8n supports a broad range of integrations, making it ideal for developers and businesses looking to enhance productivity through customizable automation solutions. Its user-friendly interface and flexibility make it a strong choice for teams aiming to streamline operations and improve efficiency.
Recent company news
Towards Data ScienceThe Hidden Opportunity in AI Workflow Automation with n8n for Low-Tech Companies
1 month ago
The SaaS Newsn8n Raises $180M Series C at $2.5B Valuation
Oct 9, 2025
PYMNTS.comAI Agent Startup n8n Valued at $2.5 Billion After Series C
Oct 9, 2025
Sequoia Capitaln8n CEO Jan Oberhauser on Building the Universal AI Automation Layer
Oct 26, 2025
Dark Reading | Security | Protect The BusinessSecond Round of Critical RCE Bugs in n8n Spikes Corporate Risk
1 month ago
About n8n
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for n8n.
Salary
$48k – $64k
per year
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