Junior Support Engineer (L1 Support)
n8n(1 month ago)
About this role
A Junior Support Engineer (L1 Support) at n8n is responsible for providing top-tier assistance to community and enterprise customers, managing support tickets, and addressing administrative and billing queries. The role requires a foundational knowledge of Javascript and networking concepts, with a focus on cross-team collaboration and continuous self-improvement. This position emphasizes a customer-centric mindset and strong communication skills to ensure timely resolutions and enhance user satisfaction.
Required Skills
- Support Customer
- Cross-Team Work
- Self Improvement
- Project Work
- Support Engineering
- Javascript
- Networking Concepts
- Web Development Tools
- Administrative Queries
- Billing Queries
+5 more
About n8n
n8n.ion8n is an open-source workflow automation platform that enables businesses to connect various applications and services seamlessly. It allows users to create workflows visually, automating tasks without the need for extensive coding knowledge. n8n supports a broad range of integrations, making it ideal for developers and businesses looking to enhance productivity through customizable automation solutions. Its user-friendly interface and flexibility make it a strong choice for teams aiming to streamline operations and improve efficiency.