Key Account Manager - Japan

TrustYou(2 months ago)

HybridFull TimeSenior$90,046 - $122,860 (estimated)Sales

About this role

The Key Account Manager – Japan at TrustYou is responsible for managing and growing strategic hospitality accounts in the Japanese market. The role focuses on driving adoption and effective use of TrustYou’s AI-driven hospitality products to improve guest experiences and business outcomes. It involves close collaboration with an international sales team and cross-functional stakeholders. Based in Tokyo, the position supports TrustYou’s mission to transform the hospitality industry through innovative customer experience solutions.

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Required Skills

Account Management
Hospitality Sales
Client Training
Contract Negotiation
Customer Relationship Management
Product Promotion
Strategic Planning
Forecasting
Budgeting
Competitive Analysis

+10 more

About TrustYou

trustyou.com

TrustYou is a hospitality AI platform that combines a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents to help hotels and hospitality brands improve guest experiences and drive more direct bookings. Since 2008 it aggregates and analyzes guest feedback, surveys, and online reviews to deliver AI-powered insights, reputation marketing, consent-aware customer data management, and personalized marketing journeys. Its always-on AI agents automate guest communications and service tasks to boost conversions, reduce operational costs, and increase lifetime value.

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