Knowledge Management Specialist
Workstream
About this role
Workstream is hiring a Knowledge Management Specialist to improve how documentation is created, organized, and maintained for customers and internal teams. The role focuses on making product knowledge clear, customer-friendly, and easy to keep up to date as the product evolves. You will partner with Support, Product, and Engineering to ensure users can quickly find answers and internal teams have reliable documentation.
Skills
About Workstream
workstream.usWorkstream is an HR and payroll platform built for hourly and multi-location businesses. It centralizes hiring and workforce management — from recruiting, texting and applicant tracking to onboarding, time tracking, payroll integrations, and compliance — to automate repetitive tasks and surface workforce data. Restaurants, retail, healthcare and other hourly-heavy operators use Workstream to simplify operations, elevate worker experience, and scale hiring across locations.
Recent company news
CNBCThis startup founder works 11-hour days — but still makes time for family and fitness: ‘Find your own rhythm’
Nov 1, 2025
HRTech SeriesWorkstream Partners with Instant Financial to Bring Faster, Smarter Payroll Options to the Hourly Workforce
May 15, 2025
Business WireWorkstream Announces Partnership with CKE Restaurants, Parent Company of Carl’s Jr. and Hardee’s
Apr 24, 2023
The SaaS NewsWorkstream Raises $60 Million in Series B Extension
Sep 30, 2022
Newswire.comWorkstream Launches HR Management Platform for the Hourly Workforce to Streamline Back-Office and Team Operations
Aug 29, 2023
About Workstream
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Workstream.
Salary
$51k – $69k
per year
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