ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

L1 Support Role at Syndigo - ApplyBlast

L1 Support Role

Syndigo

6 days ago

3.5 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The L1 Support Role provides reliable, customer-focused application support for Syndigo SaaS products in a global 24x7 environment. This hybrid position requires working from the Bangalore office three days per week to handle incident and service-request ownership, troubleshooting, and SLA adherence. The role focuses on intake, triage, standard resolution, and escalation while ensuring clear communication with customers and internal stakeholders.

Responsibilities

Own assigned incidents and service requests from acknowledgement through resolution
Troubleshoot application behavior using logs, monitoring data, and API traces
Document troubleshooting steps, resolutions, and reusable knowledge articles

Skills

About Syndigo

syndigo.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1973

View Profile

Syndigo offers a Product Experience Cloud that helps manufacturers, retailers, and distributors centralize product data, manage digital assets, and optimize product content across channels. The platform combines product information management (PIM), master data management (MDM), digital asset management, and content syndication to accelerate time‑to‑market, ensure compliance, and deliver consistent product experiences. Customers use Syndigo to standardize and govern product data, automate workflows, and distribute enriched content to e‑commerce sites, retailers, and marketplaces.