L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
HybridFull TimeJunior$72,195 - $95,645 (estimated)Engineering
Apply NowAbout this role
The L1 Technical Support Engineer for Aruba Switching at Hewlett Packard Enterprise provides the first line of technical support for customers using HPE Aruba enterprise switching solutions. This hybrid role demands initial troubleshooting, issue isolation, and case triage for Aruba's AOS-CX and AOS-S platforms, with a strong focus on customer satisfaction and adherence to service-level agreements.
Required Skills
- Technical Support
- Troubleshooting
- Customer Communication
- Case Management
- Networking Fundamentals
Qualifications
- Bachelor’s degree in Computer Science
- IT
- Networking
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
View more jobs at Hewlett Packard Enterprise →