Líder de Atendimento - Customer Sucess
Stark Bank
About this role
This is a strategic leadership role responsible for driving the digital transformation of Stark Bank's Customer Service organization in São Paulo. The position focuses on evolving service delivery from an operational model to a data-driven, automated, and AI-enabled model. The leader will shape the future service vision, ensuring scalable operations and an excellent user experience across the entire customer journey, while partnering closely with product, technology, and operations teams.
Skills
About Stark Bank
starkbank.comStark Bank is a Brazilian fintech that provides financial technology and banking infrastructure to help companies scale their operations. It offers digital accounts, payments (including boletos), transfers, expense-control tools and data intelligence, delivered through developer-friendly APIs and operational platforms. Targeting businesses and startups, Stark Bank emphasizes cost control, analytics and operational efficiency to streamline treasury and payments workflows.
Recent company news
DwellStark Bank (47 Photos)
May 22, 2025
PYMNTS.comStark Bank Sees Opportunity to Serve Brazil’s Crypto Startups Ignored by Traditional Banks
Mar 12, 2025
FinTech FuturesBrazilian challenger Stark Bank raises $45m funding
Mar 26, 2025
Bloomberg.comBezos-Backed Bank Targets Brazil’s Crypto, Tech Firms
Mar 12, 2025
Bitcoin.com NewsBezos-Backed Stark Bank Rises as a Crypto Enabler in Brazil
Mar 14, 2025
About Stark Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Stark Bank.
Salary
$88k – $118k
per year
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