Lead AI Agent Architect (f/m/d)*

Parloa(10 months ago)

HybridFull TimeSenior$150,000 - $200,000Artificial Intelligence

About this role

Parloa is seeking a Lead AI Agent Architect to lead the deployment and design of AI conversational agents. The role involves working with large language models, natural language understanding, and integrating AI solutions into customer systems while guiding clients to maximize their AI investment. The position is pivotal in transforming customer service using advanced AI technologies.

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Required Skills

LLM
NLU
Conversational Design
APIs
Prompt Engineering
System Integration
Voice Synthesis
AI Architect
Customer Experience
Natural Language Processing

About Parloa

parloa.com

Parloa is an AI agent management platform for contact centers that helps companies build, deploy, and manage conversational AI agents across voice and digital channels. It combines generative-AI dialogue capabilities with orchestration, NLU, integrations to telephony/CRM/contact-center systems, and monitoring tools to train and optimize assistants. Parloa targets enterprise customer-service teams looking to automate routine interactions, reduce handling time, and keep handoffs to human agents seamless.

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