Lead Clinical Robot Associate II - Columbus, OH

Diligent Robotics(1 month ago)

Columbus, OH, United StatesOnsiteFull TimeManager$79,513 - $106,065 (estimated)Operations

About this role

The Lead Clinical Robot Associate II is a supervisory, on-site operations role supporting deployment and safe clinical use of service robots in a hospital setting. As part of the founding operations team, the role partners with hospital staff and engineering to ensure customer satisfaction, collect operational data, and help design processes as the organization scales. The position requires managing a small team, overseeing schedules, onboarding, and handling escalations while maintaining high standards for hospital operations and vendor compliance.

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Required Skills

Robot Monitoring
Troubleshooting
Data Collection
Customer Service
Communication
Scheduling
Staff Training
Timekeeping
Escalation Management
Coverage Planning

+8 more

Qualifications

High School Diploma or GED
Vendor Credentialing (Immunizations, Background Check, Drug Screen)

About Diligent Robotics

diligentrobots.com

Diligent Robotics designs and builds autonomous service robots for hospitals — most notably Moxi — that help clinical teams by handling routine, non‑clinical tasks. Their robots perform chores like fetching and delivering supplies, transporting specimens and materials, and interacting with staff to reduce time spent on administrative and logistical work. By combining robotics, AI, and human‑centered design, Diligent focuses on integrating into existing hospital workflows to boost staff efficiency and improve patient care. Their solutions are aimed at freeing clinicians to spend more time on direct patient treatment and reducing staff burnout.