Lead Customer Value Manager (Scottish Widows)
Lloyds Bank(11 days ago)
About this role
Lloyds Banking Group is seeking a Lead Customer Value Manager to strategically enhance customer lifetime value and improve customer engagement and retention. The role involves cross-functional leadership, data-driven decision making, and customer lifecycle management. The position supports the bank's mission to deliver outstanding customer outcomes while fostering an inclusive culture.
Required Skills
- Customer Lifetime Value
- Data Analytics
- Customer Journey
- Lifecycle Management
- Predictive Analytics
- Behavioral Insights
- Operational Efficiency
- Stakeholder Management
- Digital Transformation
- Forecasting
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