Lead Reservationist (550 Madison)
COTE NYC(7 days ago)
About this role
Lead Reservationist at COTE (Gracious Hospitality Management) serving 550 Madison locations and VIP clientele. This senior reservations role represents the brand in guest communications and supports coordination across restaurant and event teams to maintain a high standard of service.
Required Skills
- Reservations Management
- VIP Relations
- Customer Service
- Phone Communication
- Email Management
- Profile Management
- Shift Coordination
- Team Leadership
- Microsoft Office
- Google Workspace
Qualifications
- Food Handler's Certification
About COTE NYC
cotekoreansteakhouse.comCOTE is America’s first and only Michelin-starred Korean steakhouse, blending the conviviality of Korean barbecue with the hallmarks of a classic American steakhouse. The restaurant emphasizes the highest-quality USDA Prime beef served in an interactive, tableside format, complemented by an impeccable, award‑winning wine list of over 1,200 labels and a suite of classic-but-creative cocktails. Guests come for the unique combination of communal cooking, refined steakhouse technique, and a curated beverage program.
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