Afternic
The Lead Specialist – Customer Experience (CX) plays a pivotal role in shaping an exceptional customer journey by building strong client relationships and leveraging unique market strengths to drive satisfaction. This position requires emotional intelligence and negotiation skills to strengthen supply chain partnerships, ensuring timely product delivery and resolving issues across Sales, Logistics, and Planning. The role focuses on fostering customer loyalty, managing crises in order processing, and utilizing data management to meet customer KPIs and contribute to revenue growth.
Headquarters
Braintree, England, United Kingdom
Afternic is a one-stop site to buy, sell and park domains. See for your self why Afternic is the world's premiere domain marketplace and exchange reseller.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Afternic.
Afternic didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role