DSM SOFT PVT LTD
The Lead Specialist – Customer Experience (CX) plays a pivotal role in shaping an exceptional customer journey by building strong client relationships and leveraging unique market strengths to drive satisfaction. This position requires emotional intelligence and negotiation skills to strengthen supply chain partnerships, ensuring timely product delivery and resolving issues across Sales, Logistics, and Planning. The role focuses on fostering customer loyalty, managing crises in order processing, and utilizing data management to meet customer KPIs and contribute to revenue growth.
Headquarters
Shastri Nagar, Tamil Nadu, India
Company Size
501-1000 employees
Founded
1991
DSM Soft, founded in the year 1991 is currently a leading provider of GIS Solutions,Mapping,Photogrammetry,Lidar Services, epublishing,XML/SGML conversion,eBooks development,multi lingual desktop publishing,book & journal designing,tool & reverse engineering services,animation & technical documentaion services,finite element analysis, knowledge based engineering, coal & public transportation services,Waste Disposal Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DSM SOFT PVT LTD.
DSM SOFT PVT LTD didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role