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© All Rights Reserved. ApplyBlast.com
feathershark
FeatherShark is seeking a Level 3 Support Engineer to serve as the top escalation point for complex infrastructure, networking, and security issues within its managed IT services for fire and EMS agencies. The role involves hands‑on troubleshooting of servers, virtualization, routing, firewalls, and VPNs, incident response, automation, knowledge‑base ownership, and mentoring junior staff, all in an in‑person Chesterfield, MO setting.
Headquarters
Chesterfield, Missouri, United States
Company Size
1-10 employees
Founded
2011
FeatherShark is a managed IT services provider that specializes in supporting fire departments and EMS organizations. They deliver secure, purpose-built technology solutions — including network and infrastructure management, cloud backup, cybersecurity, and remote/on-site support — tailored to public-safety workflows. FeatherShark emphasizes 24/7 monitoring and rapid incident response to keep mission‑critical systems online and minimize downtime. Agencies choose them for their focused expertise in emergency services technology and a practical, reliability-first approach to IT.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for feathershark.
26% below the average for this role