Loss Mitigation Intake Specialist
Valon Mortgage(29 days ago)
About this role
The Loss Mitigation Intake Specialist at Valon is responsible for managing administrative tasks related to loss mitigation, including triaging incoming requests and ensuring compliance with investor and regulatory guidelines. This role involves preparing reports, resolving minor escalations, and managing homeowner assistance fund (HAF) functions by collaborating with states and maintaining accurate records. The specialist works closely with the Loss Mitigation team to streamline processes and deliver exceptional customer service while staying updated on industry regulations.
Required Skills
- Triage Incoming Requests
- Document Upload
- Customer Service
- Record Management
- HAF Functions
- Compliance Adherence
- Issue Resolution
- Process Improvement
- Interpersonal Skills
- Problem-Solving Skills
+3 more
Qualifications
- High school diploma, GED, or equivalent secondary education certification required.
About Valon Mortgage
valon.comValon Mortgage is a technology-driven provider of mortgage lending and servicing solutions, dedicated to simplifying the homeownership experience. The company offers a range of services including mortgage management, home loan applications, refinancing, and leveraging home equity. With a focus on innovative technology, Valon aims to empower homeowners by providing user-friendly tools and personalized financial options tailored to their needs. Their mission is to enhance the mortgage experience through efficient service and financial expertise, making homeownership more accessible and manageable.