Loyalty Operations Manager
GameStop(9 months ago)
About this role
The Loyalty Operations Manager at GameStop oversees the day-to-day operations of the PRO loyalty and rewards programs, ensuring smooth execution to drive customer engagement, lifetime value, and business growth. This onsite role in Grapevine, TX collaborates with cross-functional teams to integrate loyalty across channels, manage the program roadmap, and deliver customer-centric enhancements. The position blends strategic planning with operational oversight to optimize program profitability and member experience.
Required Skills
- Project Planning
- Communication
- Relationship Building
- Customer Segmentation
- Personalization
- Targeted Marketing
- Loyalty Management
- Data Analysis
- Forecasting
- Excel
+5 more
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