Managed Services Consultant
Zendesk(1 month ago)
About this role
A Managed Services Consultant on Zendesk’s Professional Services team supports enterprise customers by managing a portfolio of managed services engagements to optimize and maintain their Zendesk products. The role acts as an extension of customer teams, delivering ongoing value through business consultation, backlog management, and proactive recommendations to improve customer experience and reduce churn.
Required Skills
- Managed Services
- Customer Consulting
- Product Expertise
- Project Management
- Relationship Leadership
- Communication
- Multitasking
- Issue Resolution
- Process Improvement
- Zendesk
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
View more jobs at Zendesk →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Zendesk
Similar Jobs
Principal Cloud Managed Services Engineer
NTT DATA,(11 months ago)
Principal Security Managed Services Engineer
NTT DATA,(2 months ago)
Managed Services Manager
Hewlett Packard Enterprise(3 months ago)
Director of Managed Services
EOS (4 months ago)
Collaboration Managed Services Engineer (L3)
NTT DATA,(4 months ago)
Lead - Managed Services Consultant
Sprinklr(3 months ago)