Manager Customer Success - EMR
CureMD(20 days ago)
About this role
The Manager — Customer Success will lead the EMR/Oncology Support team to shift from reactive service to proactive customer partnership, strengthening operational structure and accountability. The role focuses on building a high-performing, customer-centric environment, mentoring staff, and driving strategic initiatives that improve customer experience and workflow efficiency.
Required Skills
- Customer Success
- Team Coaching
- Performance Metrics
- Communication
- Negotiation
- Stakeholder Management
- Leadership
- Change Management
- Escalation Management
- Dashboarding
+2 more
Qualifications
- Bachelor's Degree
About CureMD
curemd.comCureMD's cloud based EHR, Telemedicine & Medical Billing Services Fully Equip Your Practice & Let You Provide Optimal Patient Care.
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