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Manager, Customer Success at SOCi - ApplyBlast

Manager, Customer Success

SOCi

10 months ago

3.3 on Glassdoor

Toronto, Canada

Hybrid

Full Time

Manager

3 applicants

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About this role

The Manager of Customer Success at SOCi will lead and develop a team of Customer Success Managers to ensure customers realize value from SOCi’s AI-powered marketing platform. The role has a strong focus on overseeing and supporting customers in the multifamily property management sector and requires cross-functional coordination to drive adoption, retention, and customer health. This position balances team leadership, strategic customer oversight, and collaboration with sales, implementation, support, and product teams.

Skills

About SOCi

soci.ai

Headquarters

San Diego, California, United States

Company Size

501-1000 employees

Founded

2012

View Profile

SOCi is an AI-powered multi-location marketing platform that deploys an agentic workforce of brand-trained AI agents to autonomously manage local search, social media, reviews, listings, and advertising for enterprise brands at scale. Its Genius Agents automate complex, repetitive marketing workflows across hundreds or thousands of locations, driving local visibility and growth. SOCi serves 500+ enterprise brands across industries including retail, restaurants, franchises, financial services, and healthcare.