Manager, Customer Success

Cloudflare Events(14 days ago)

OnsiteFull TimeManager$113,395 - $149,908 (estimated)Customer Success

About this role

A Customer Success Team Manager at Cloudflare leads a U.S.-based team of Customer Success Managers to ensure customers realize value from Cloudflare’s solutions. The role focuses on driving adoption, retention, and satisfaction while representing customer needs across product, sales, and engineering teams.

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Required Skills

Leadership
Customer Success
Relationship Building
Technical Knowledge
Product Knowledge
Strategy
Mentoring
Stakeholder Management
Metrics Tracking
Escalation Management

+1 more

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.