Mastercard

Manager, Customer Success

Mastercard

2 months ago
Johannesburg, South Africa
Hybrid
Full Time
Manager
0 applicants
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Mastercard
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About this role

Manager on Mastercard’s Services Customer Success team responsible for ensuring customers realize value from Mastercard network products and services. The role focuses on driving customer satisfaction, retention, and advocacy while supporting business growth and technical readiness. The manager partners across functions to align strategies, provide insights, and scale customer-facing playbooks to improve outcomes and enable long-term relationships.

Skills

Mastercard

About Mastercard

mastercard.ie

We connect and power an inclusive, digital economy that benefits people, businesses & governments worldwide by making transactions safe, simple & accessible.

About Mastercard

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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