Ingram Micro
The Manager, Customer Support leads the day-to-day operations of the APAC support team, overseeing workload management, escalations, and customer communication. This operational leadership role focuses on driving ticket hygiene, leveraging automation and AI tools, and improving support workflows to enhance efficiency and customer satisfaction. The position requires coaching the team, monitoring KPIs, and partnering with cross-functional teams to resolve recurring issues.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ingram Micro.
Ingram Micro didn’t post a salary, so this is our estimate from similar listings.