ukg
This role involves leading the Technical Support Engineering team to deliver outstanding support experiences for enterprise and SMB customers across various industries. The Manager will ensure customer satisfaction, manage support KPIs, and drive continuous improvement in support quality and methodologies. The position requires guiding the team, resolving escalations, and fostering strong relationships with customers and internal stakeholders.
UKG (Ultimate Kronos Group) is a leading provider of cloud-based human capital management (HCM) and workforce management solutions. By uniting Kronos’ workforce management capabilities with UltiPro’s HR, payroll, and talent management, UKG delivers integrated tools for recruiting, onboarding, payroll, time and attendance, scheduling, benefits, and analytics. The platform helps global organizations optimize productivity, ensure compliance, and improve employee experiences through data-driven insights and automation. UKG serves a wide range of industries with scalable solutions, strong security, and a focus on helping people thrive at work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ukg.
ukg didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role