Datadog

Manager, Enterprise Customer Success

Datadog(23 days ago)

HybridFull TimeManager$134,906 - $175,931 (estimated)Customer Success
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About this role

Datadog is hiring a Manager of Enterprise Customer Success to lead a team supporting enterprise customers and driving adoption of Datadog’s platform. The role focuses on building and scaling a customer success team for large, named accounts, partnering closely with internal stakeholders. This position is part of a hybrid workplace environment at a global SaaS company.

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Required Skills

  • People Management
  • Team Recruiting
  • Onboarding
  • Coaching
  • Customer Adoption
  • Customer Education
  • Customer Lifecycle
  • Renewal Management
  • Usage Analysis
  • Executive Stakeholder Management

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Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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