CIS

Manager of Technical Account Management - Remote

CIS(1 month ago)

HybridFull TimeManager$113,000 - $197,700Sales and Business Services (Member Services)
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About this role

The Manager of Technical Account Management at CIS leads the Technical Account Management team to ensure members successfully adopt and derive value from CIS products and services. The role supports member satisfaction and renewal outcomes while acting as a liaison between members and internal product, engineering, and operations teams. This position provides leadership for the Technical Account Management initiative and the broader Member Services effort.

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Required Skills

  • Account Management
  • Team Leadership
  • Salesforce
  • Technical Demos
  • Product Knowledge
  • Training
  • CRM
  • Cross Selling
  • Customer Success
  • Reporting

+1 more

Qualifications

  • Bachelor's Degree in Business or Related Field

CIS is a forward-thinking nonprofit that harnesses the power of a global IT community to safeguard public and private organizations against cyber threats.

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