Manager, Priority Support Engineering

Snowflake(5 days ago)

RemoteFull TimeManager$130,000 - $170,100Global Support

About this role

Snowflake is seeking a Manager for their Priority Support Engineering team to lead and develop a global support team focused on delivering exceptional technical support for enterprise customers. The role involves collaboration across multiple departments to enhance customer experience and support operations.

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Required Skills

Support Engineering
Customer Success
Data Warehousing
Cloud Computing
Team Management
Technical Support
Operational Excellence
SaaS
Knowledge Base
Enterprise Support

Qualifications

Bachelor's degree in Computer Science or related field
6+ years of technical support experience
4+ years of management experience
Experience in data warehousing or cloud technologies
Snowflake experience preferred

About Snowflake

www.snowflake.com

Snowflake, Inc. is a cloud-based data warehousing company that provides a highly scalable and reliable platform for data storage, processing, and analytics. Known as the Snowflake Data Cloud, it empowers organizations to seamlessly manage and analyze their data, leveraging AI and advanced analytics tools without the complexity of traditional data management solutions. Snowflake's architecture eliminates data silos, enabling real-time collaboration and driving innovation across various industries. Its user-friendly interface and robust security features make it a preferred choice for businesses looking to harness the power of their data effectively.

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