Manager, Professional Services - APAC

‎ConnectWise(1 month ago)

HybridFull TimeManager$120,007 - $157,236 (estimated)Professional Services

About this role

The Manager of Professional Services leads a team delivering services that help partners accelerate product adoption and achieve customer success outcomes. This role coordinates across functions to align initiatives, manage partner strategies, and ensure quality, cost-effective delivery. The manager is accountable for team goals, budget oversight, and continuous improvement of processes and tools to drive partner success.

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Required Skills

Leadership
Customer Service
Team Management
Coaching
Mentoring
Budgeting
Process Improvement
Cross-Functional Communication
Strategic Planning
Partner Strategy

+5 more

Qualifications

Bachelor’s Degree
4+ Years Experience
2+ Years Managerial Experience

About ‎ConnectWise

connectwise.com

ConnectWise is an IT management software company that provides an integrated platform for managed service providers (MSPs) and IT teams to run, secure, and grow their businesses. Its product suite includes professional services automation (PSA), remote monitoring and management (RMM), endpoint management (UEM/UMM), security operations (SOC/NOC), remote support, and cybersecurity tools to automate workflows and deliver services at scale. ConnectWise emphasizes a broad integrations marketplace and partner community to help customers streamline operations, improve response times, and increase recurring revenue. The company also offers training, professional services, and support to help MSPs adopt best practices and accelerate business growth.