Manager Service Delivery-4PL
Robinson(1 month ago)
About this role
A Manager Service Delivery at C.H. Robinson is responsible for executing the service delivery strategy for an assigned customer or portfolio, ensuring service levels and customer expectations are met. The role emphasizes customer satisfaction, personnel development, and driving operational excellence through continuous improvement, with an on-site collaboration focus.
Required Skills
- Service Delivery
- Customer Satisfaction
- Personnel Development
- Operational Excellence
- Continuous Improvement
- Root Cause Analysis
- Data Analytics
- KPI Management
- Team Leadership
- Coaching
+9 more
Qualifications
- High School Diploma or GED
- Bachelor's Degree (Preferred)
About Robinson
chrobinson.comReliably meet all your global logistics and technology needs with C.H. Robinson. Supply chain management is optimized with our experience, data, and scale.
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