Service Delivery Manager
Optimiza(8 months ago)
About this role
Optimiza is hiring a Service Delivery Manager to oversee delivery of IT services and ensure client satisfaction and operational excellence. The role focuses on maintaining service levels, managing client relationships, and driving continuous improvement across service teams.
Required Skills
- Service Delivery
- SLA Management
- ITIL
- Client Relations
- Team Leadership
- KPI Monitoring
- Budget Management
- Continuous Improvement
- Reporting
- Communication
Qualifications
- Bachelor's Degree
- Master's Degree
- ITIL Certification
About Optimiza
optimiza.meOptimiza is a leader in digital transformation solutions, dedicated to driving growth, innovation, and operational excellence for businesses. Their comprehensive services encompass a range of technologies and strategies specifically tailored to improve the efficiency and effectiveness of organizational processes. With a focus on enabling clients to adapt to the rapidly evolving digital landscape, Optimiza helps businesses leverage cutting-edge solutions for sustainable progress and success.