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© All Rights Reserved. ApplyBlast.com
libertyutility
This Senior Operations Manager leads contact center operations for gas and electric utility customers, ensuring service delivery excellence through effective vendor governance and performance analytics. The role involves optimizing internal and outsourced workforce operations, managing compliance standards, and driving continuous improvement to balance customer experience with cost efficiency across voice, chat, and digital channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for libertyutility.
libertyutility didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role