Manager, WFM
HighLevel(6 days ago)
About this role
The Manager, Workforce Management at HighLevel is a leadership role responsible for overseeing workforce planning, tools, and teams that support customer-facing functions. This position is based in India (remote) and reports to the Director of Revenue Operations. The role partners cross-functionally with Finance, People Ops, and RevOps to align staffing and operational priorities with business needs.
Required Skills
- Workforce Management
- Forecasting
- Capacity Planning
- Real Time
- Team Leadership
- Assembled
- WFM Tools
- Excel
- Google Sheets
- Power BI
+5 more
About HighLevel
gohighlevel.comGoHighLevel is an all‑in‑one marketing and CRM platform built for digital marketing agencies to capture, nurture, and manage client leads and campaigns. It bundles CRM/pipelines, automated workflows, landing pages and funnels, email/SMS marketing, appointment scheduling, calling/tracking, and reputation management into a white‑label SaaS agencies can brand and resell. Agencies use GoHighLevel to consolidate separate tools, automate client funnels and communications, track performance, and deliver a turnkey branded software solution without building their own stack.
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