Manager, Workforce Strategy

DoorDash Mexico(19 days ago)

HybridFull TimeManager$97,147 - $127,253 (estimated)Workforce Management

About this role

The Manager, Workforce Strategy for Consumer, Drive & NBV at DoorDash is a leader within the Workforce Management team responsible for overseeing workforce planning and scheduling for the Consumer, Drive, and New Business verticals. The role leads a cross-functional team supporting both in-house and BPO contact center operations and partners with broader cross-functional stakeholders. This position helps align staffing and capacity to business needs across DoorDash’s support network.

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Required Skills

Workforce Management
Capacity Planning
Scheduling
Forecasting
Real Time
Analytics
SQL
Excel
Tableau
Leadership

+2 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.