Workforce Forecast Planner
Global Payments
About this role
This role at Global Payments is responsible for developing and maintaining accurate forecasts and capacity plans to ensure optimal staffing across all customer contact channels. The position supports workforce strategy by translating business drivers into headcount and schedule requirements and communicates insights to stakeholders. It operates within a high-volume payments contact center environment and partners across functions to align staffing with business needs.
Skills
Qualifications
About Global Payments
globalpayments.comN/A
Recent company news
MarketWatchGlobal Payments Inc. stock outperforms competitors on strong trading day
1 day ago
Quiver QuantitativeGlobal Payments (GPN) jumps as investors refocus on 2026 outlook and shareholder returns after recent Worldpay-related filings
1 day ago
FinTech GlobalTransFi raises $19m to scale stablecoin payments
4 hours ago
MarketBeatGlobal Payments Inc. (NYSE:GPN) Short Interest Update
2 days ago
Payments DiveGlobal Payments feels Middle East impact
1 week ago
About Global Payments
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Global Payments.
Salary
$108k – $146k
per year