Member Service Representative II
Wellby Financial(25 days ago)
About this role
A Member Service Representative II at Wellby works within the Contact Center to support member interactions and maintain accurate account records. The position emphasizes delivering a positive member experience, adhering to compliance requirements, and supporting both onsite and remote operations.
Required Skills
- Customer Service
- Call Handling
- Member Relations
- Complaint Resolution
- Account Maintenance
- Microsoft Office
- Phone Support
- Empathy
- Problem Solving
- Fraud Detection
+2 more
Qualifications
- High School Diploma
- 3 Years Call Center Experience
- Some College (Preferred)
- Bondable
About Wellby Financial
wellbyfinancial.comWellby Financial helps Houstonians and beyond achieve financial prosperity with checking, savings, loans, mortgages, and wealth planning designed for you.
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