Twin Health
The Member Support Specialist is the first line of contact for Twin members and care teams, troubleshooting digital product issues, sensor/device escalations, and service inquiries. This customer-centric, temporary role partners closely with Clinical Operations, product, sales, and engineering to resolve issues, generate insights, and help optimize the member experience. The position is a 90-day temporary role (possible extension) with a Tuesday–Saturday schedule in PST and may require on-call rotation for emergencies.
Headquarters
Menlo Park, California, United States
Company Size
201-500 employees
Founded
2018
Twin Health is a metabolic health company that helps employers and health plan members improve metabolic outcomes—normalizing blood sugar, reducing medications, and supporting sustained weight loss. It delivers a data-driven care platform (built around a “Digital Twin” metabolic intelligence) combining continuous monitoring, personalized nutrition and coaching, and clinical oversight. Twin partners with employers and payers to deploy scalable population health programs aimed at reversing or managing metabolic disease and lowering costs. Organizations choose Twin for its technology-enabled, outcomes-focused approach to metabolic care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Twin Health.
Exclusive: Twin Health, metabolic health startup, raises $53 million Series E at $950 million valuation
Aug 21, 2025