Membership Specialist, Family Accounts

IXL Learning(14 days ago)

HybridFull TimeJunior$67,428 - $89,714 (estimated)Customer Support

About this role

IXL Learning is hiring a Membership Specialist to join its Customer Support team to help maintain and grow relationships with customers of its educational products. The role is based in the Raleigh, NC area and supports IXL’s mission of providing personalized learning to millions of users. The ideal candidate is a personable, organized, and tech-savvy individual who can learn quickly and contribute to company initiatives.

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Required Skills

Customer Service
Live Chat
Email Support
Phone Support
Payments Processing
Bug Reporting
Problem Solving
Communication
Organization
Technical Aptitude

Qualifications

Bachelor's Degree

About IXL Learning

ixl.com

IXL Learning is a subscription-based K–12 personalized learning platform that delivers practice and instruction across math, language arts, science, social studies, and Spanish. Used by over 17 million students, IXL offers adaptive practice in more than 17,000 topics with interactive questions, awards, and certificates to motivate mastery. The platform also provides teachers and schools with assignment, tracking, and analytics tools to monitor progress and differentiate instruction.