Merchant Success Manager, New Verticals

DoorDash Mexico(1 month ago)

HybridFull TimeMedior$47,040 - $79,040Account Management (New Verticals)

About this role

The Merchant Success Manager on the New Verticals team owns the success, growth, and retention of a portfolio of non-restaurant merchants, acting as a trusted advisor to help merchants optimize their DoorDash presence. The role is regionally stationed, reports into New Verticals Account Management, and collaborates closely with Sales, Product, and Operations. It requires flexibility between remote and office work and the ability to travel for in-person collaboration and team events.

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Required Skills

Merchant Success
Retention
Revenue Growth
Upselling
Account Management
Relationship Management
Data Analysis
Outbound Communication
Business Reviews
Cross-Functional

+4 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.