Merchant Success Manager, Enterprise
Loop(9 days ago)
About this role
The Enterprise Merchant Success Manager at Loop is responsible for building strong relationships with enterprise merchants, ensuring they receive maximum value from Loop's platform, supporting their long-term success, and driving revenue retention. The role involves strategic account management, proactive communication, and collaboration with sales to identify growth opportunities.
Required Skills
- Customer Success
- Account Management
- Renewals
- AI
- Data Analysis
- SaaS
- Ecommerce
- Communication
- Growth Strategies
- Relationship Building
About Loop
loopreturns.comLoop is a returns management software platform for ecommerce brands. It helps businesses save time and money, retain more revenue, and drive customer loyalty by streamlining the returns experience. Loop positions itself as an end-to-end solution for handling returns and encourages brands to book a demo to learn more.
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